"I love Alaska Airlines!!!. Mostly I love it because their policies are flexible and I can earn free flights very easily. The website is superb and easy to get your business taken care of.
The flights themselves are on par with any other domestic airline. I take plenty of short flights and it is a breeze. they are flying many more places now which is great."
"Customer service: Good. Everyone was friendly and helpful. I liked the staff here.
Punctuality: Nonexistent, but out of their control most of the time (weather, national security, whatever.)
Amenities: Negligible in both First Class and Economy. After experiencing both, I am ok with the Economy (it is "Economy," after all) but really disappointed with 1st. The First Class seats are bigger than Economy, but not nicer. The food sucks: melon-heavy fruit salad, apathetic frozen pizza, pretzels. I see the Yelp photos of warm, chubby omelets and verdant spinach salads in First Class, but those must be pre-cession or perhaps longer distance flights. It's helpful to have one bathroom for fewer people but that was the only real benefit.
Planes: Do not assuage my nervousness about flight. Cleanliness was OK but something about the finish and upholstery choices screamed "Red Flag" to me. The red flag being that the company doesn't care too much beyond the bare minimum, and instead chooses the cheapest possible everything. If this is true for upholstery, is it also true for mechanics... insulation... bolts?
Overall: Frugality is a trait I appreciate in, say, a Costco, but not in a machine that carries me 35,000+ feet above the earth. The experience actually resembles being trapped inside a small Costco in its material finishes and atmosphere. Except you cannot buy a coffin, digital camera, or 50lb sack of potatoes here. You know why? Alaska Air doesn't even have SkyMall in the seat pouches. No SkyMall?!?! That is the suck.
Advice: Stick to economy because 1st is not worth it. First Class Perks = skipping lines, lounge with (low quality) free food and alcohol, free alcohol on planes. The price difference between First Class & Economy is a few hundred or thousand $. Buying your own Yoplait, bagel, and box-level booze if you want it is like $20. Do the math.
Conclusion: I will only fly Alaska when it is substantially cheaper than other airlines, or when it is the only airline to a particular destination. Seating, amenities, and food in economy class in airlines like Virgin America and Continental (not to mention Swiss, British, Virgin Atlantic...) are still better than the First Class of Alaska."
"Another star for Alaska. Their customer service ninjas got in touch with me based on my Yelp review. I like that they take customer satisfaction seriously. Good for you Alaska, for stepping up to the plate and trying to make a not-so good situation better."
"The counter guy was rude and stuck-up, but the flight crew was friendly, humorous and offered great customer service.
I'm usually a fan of Hawaiian airlines, but in all honestly the customer service that Hawaiian is praised for has a new competitor (in my opinion) .
I really appreciated the fact that Alaskan is attempting to be eco-friendly and recycle as much on-flight trash as possible."
Showing posts with label alaska. Show all posts
Showing posts with label alaska. Show all posts
Tuesday, April 6, 2010
alaska airlines advantages
The Alaska Airlines Foundation, headquartered on the grounds of Ted Stevens International Airport in Anchorage, Alaska, gives grants to 501©(3) non-profit organizations that are classified as charities in the U.S. states of Alaska and Washington.
Alaska Airlines and Horizon Air now operate some of the most fuel-efficient (and carbon efficient) aircraft in the industry. To improve the aerodynamics of our aircraft, Alaska Airlines is using winglets (the turned-up extensions at the tips of the wings) to further increase fuel efficiency by 3 percent.
Through the fleet improvement initiatives described below, Alaska has saved more than 16 million gallons of fuel per year. This is equivalent to taking 28,000 cars off the road for a year:
Fleet Transition: Beginning in 2006 and concluding in 2008, Alaska Airlines replaced their aircrafts with more fuel-efficient Boeing Next Generation 737s, which consumes 18 percent less fuel compared to the previous MD-80.
Winglets: Retrofitting Alaska Airlines' older 737s with winglets (the turned-up extensions at the tips of the wings) further increases fuel efficiency by 3 percent. That translates into approximately 100,000 fewer gallons of fuel consumed per aircraft each year.
Weight Reduction: To further reduce fuel consumption, they've put their fleet on a weight-loss program including: providing Alaska Airlines entire fleet with lighter catering carts, saving an estimated 300,000 gallons of fuel each year. Reductions of 20 gallons in the amount of potable water carried on our new 737-800s saves another 3,000 gallons of fuel per aircraft each year.
In every year since 2002, the prestigious Condé Nast Traveler magazine has ranked Horizon Air among the top 5 domestic single-class airlines.
Horizon Air and Alaska Airlines' pioneering efforts with online check-in earned "Best Airline Innovation" recognition in Reader's Digest Magazine's annual compilation of the 100 best people, places, ideas and innovations in America.
Alaska Airlines and Horizon Air were among the first airlines to provide employees, including spouses or domestic partners full flight and travel benefits. Spouses, parents of employees and children also qualify for partner carrier reduced fares with more than 30 other airlines.
Alaska Airlines and Horizon Air now operate some of the most fuel-efficient (and carbon efficient) aircraft in the industry. To improve the aerodynamics of our aircraft, Alaska Airlines is using winglets (the turned-up extensions at the tips of the wings) to further increase fuel efficiency by 3 percent.
Through the fleet improvement initiatives described below, Alaska has saved more than 16 million gallons of fuel per year. This is equivalent to taking 28,000 cars off the road for a year:
Fleet Transition: Beginning in 2006 and concluding in 2008, Alaska Airlines replaced their aircrafts with more fuel-efficient Boeing Next Generation 737s, which consumes 18 percent less fuel compared to the previous MD-80.
Winglets: Retrofitting Alaska Airlines' older 737s with winglets (the turned-up extensions at the tips of the wings) further increases fuel efficiency by 3 percent. That translates into approximately 100,000 fewer gallons of fuel consumed per aircraft each year.
Weight Reduction: To further reduce fuel consumption, they've put their fleet on a weight-loss program including: providing Alaska Airlines entire fleet with lighter catering carts, saving an estimated 300,000 gallons of fuel each year. Reductions of 20 gallons in the amount of potable water carried on our new 737-800s saves another 3,000 gallons of fuel per aircraft each year.
In every year since 2002, the prestigious Condé Nast Traveler magazine has ranked Horizon Air among the top 5 domestic single-class airlines.
Horizon Air and Alaska Airlines' pioneering efforts with online check-in earned "Best Airline Innovation" recognition in Reader's Digest Magazine's annual compilation of the 100 best people, places, ideas and innovations in America.
Alaska Airlines and Horizon Air were among the first airlines to provide employees, including spouses or domestic partners full flight and travel benefits. Spouses, parents of employees and children also qualify for partner carrier reduced fares with more than 30 other airlines.
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